Sportcity Valencia - Club de Pádel

Excellent place. You use an app (playtomic) to sign up and play with unknown rivals. 7 eu per person. I highly recommend it.

Translated · Original: “Excelente lugar. Se usa una app (playtomic) para anotarte y jugar con rivales no conocidos. 7 eu por…”

The facilities are actually good (that doesn't mean that €90/hour is a reasonable price). What wasn't so good was the attention and treatment we received. My group and I (a total of 15 people) went to play on Sunday from 8-9 on the 7-a-side football pitch. During the match everything was great, but when it came time to leave we found that there was no one left and that the only door to enter the changing rooms and the reception was closed. Imagine the situation, 15 kids at 9:10-9:15 who find themselves outdoors in the middle of an orange alert for strong winds. All this because the person in charge of closing the facilities (supposedly a new person, you can tell me how you leave a new person in charge of closing everything) decided to go home without even checking if the 15 kids who were playing the last football shift had had time to leave. And for more lack of respect and professionalism, apart from taking an HOUR AND A HALF (I repeat: outdoors, sweaty, tired, with an orange alert for strong winds and some even without clothes to keep warm) when they arrived, the first thing they told us was "what are you doing here? The facilities close at 9:00". On top of the fact that it was clearly the fault of the person in charge, they wanted to tell us that they were doing us a favor by going at that time to get us out, implying that it was all our fault. What surprises me even more is that in sports facilities which close at 9:00 at night, you decide to have the last 7-a-side football schedule from 8:00 to 9:00 without giving time to collect or shower in the facilities themselves and even so, to add insult to injury, you don't warn in advance that they close at that time yes or yes and check if there is anyone left. In short, if you want to go, keep in mind that even if you are enjoying an incredible football match with your friends, you have to be constantly aware of the time in case the same thing happens to you as it did to us. Greetings, good night.

Translated · Original: “Las instalaciones la verdad es que son buenas( eso no quiere decir que 90€/hora sea un precio razona…”

The facilities are very good, but the price to play for an hour on the football field is a bit expensive because it then includes an escape room of an hour and a half through the facilities and you have to try to get out. Who in their right mind would close a giant sports center without checking if there are people inside and without noticing that there are cars in the entrance. Luckily, a worker named Alberto came later and got us out, otherwise we would have stayed there overnight.

Translated · Original: “Las instalaciones están muy bien, pero el precio para jugar una hora en el campo de fútbol está un p…”

The facilities are in very good condition, but the service is deplorable, we rented the 7-a-side football pitch from 20:00 to 21:00, at about 21:05/21:10 the lights went out and we understood that it was already time (we were playing football, not looking at the clock), at about 21:15 we went to leave and we found that all the facilities were closed and the lights were off, they had locked us in without warning or making sure that there was no one inside (there were 13 of us, so we were easily seen) after trying to call the phone number that is on the center's website a few times and not receiving any human response, we ended up calling the police, in the end we were able to leave the facilities after 22:30 (almost an hour and a half later) and all this in February with an orange alert for winds and some of us with clothing to play football (shorts and so on), that is, an hour and a half enduring the cold and waiting for someone to show up to open us. First 2 workers arrived, 1 boy and 1 older lady and with a super condescending tone, the first thing they tell us is what we were doing inside at the closing of the facility... and that we should thank them for coming to open us... After 5 minutes another worker appeared (Alberto) much more friendly and empathetic, who according to him, he had no responsibilities within the facilities but magically had access to the opening of each of the doors and access to the reservation page on his mobile, and this last worker was the one who ended up opening us so that we could, an hour and a half later, leave. Who in their right mind decides to close a sports facility without checking if there are people inside (13 people playing football on the football field with the lights on) and on top of that decides to blame us for the situation. Many thanks to Alberto for solving the situation with empathy, kindness and professionalism but we are not coming back here given the treatment (both personal and professional) and deplorable service we have received (also paying €90 for 1 hour...)

Translated · Original: “Las instalaciones en muy buenas condiciones, pero servicio deplorable, alquilamos el campo de futbol…”

Tras el desastre de la Dana. Por fin podemos disfrutar de este magnifico club. Todas las pistas son nuevas, con cesped de ultima generación. Se necesita que se vayan llenando las pistas para que se vayan asentando, ya que aun el bote de la bola es irregular en algunas zonas y aun se perciben lentas. Bravo a todo el equipo por la vuelta a la rutina. El restaurante aun no está disponible.

Translated · Original: “Tras el desastre de la Dana. Por fin podemos disfrutar de este magnifico club. Todas las pistas son …”