Ebro Pádel

They call you the day before to cancel your reservation.

Translated · Original: “Te llaman el día de antes para cancelar tu reserva.”

Correct, nothing more. Expensive for my taste and with little ventilation. Despite this, the court is correct. It is a warehouse with two courts. And little else. They have a rental service for rackets and balls and you can buy fresh water. The reservation service works well.

Translated · Original: “Correcto sin más. Caro para mi gusto y con poca ventilación. A pesar de ello pista correcta. Se tra…”

We reserved two courts for a group of 8 people, with a duration of 2 hours each. Upon arrival, we were surprised to find that we only had access to one court, as the other was occupied by another group, despite having reserved it in advance. They informed us that in an hour we could use the second court, but this turned out to be false. When the promised time passed, another group arrived and rented the court to them. Instead of apologizing, the person in charge blames his colleague, without taking responsibility for the error in management. We had planned a tournament, which, unfortunately, we could not carry out due to this situation. Bad experience.

Translated · Original: “Reservamos dos pistas para un grupo de 8 personas, con 2 horas de duración cada una. Al llegar, nos …”

Very bad service. We booked two courts two hours ago for a large group. When we arrived, the man tells us that one of the courts will be occupied for one of the hours we had. Therefore, for one of the hours we would have only one court for 8 people. When the second hour arrived, when they were supposed to give us the second court, we saw another different group enter without saying anything to us. Therefore, the two hours we had, we have had only one court all the time. When we complained, they pretended to be crazy as if it were our mistake in our reservation. Not even an apology. Nor have they offered us a discount for the inconvenience. We will not return.

Translated · Original: “Muy mala atención. Reservamos dos pistas dos horas hace tiempo para ir un grupo grande. Al llegar no…”

We have been a group of 8 people. We booked 2 courts for 2 hours and 5 rackets in advance. When we arrived before the agreed time, they had already given the court to others who had arrived half an hour earlier and we could only play on one. At first, he told us angrily, as if it were our fault, that in the second hour he would give it to us. In the end, he rented it to others and without warning. Unacceptable. Of 2h, 2 courts. They have only left us one court for 2 hours without being able to play the tournament we had planned.

Translated · Original: “Hemos ido un grupo de 8 personas. Reservamos con antelación 2 pistas 2horas y 5 palas. Cuando hemos …”